The ITIL Intermediate certification is for ITIL Foundation certified professionals. It has a modular structure with each module providing a different focus on IT Service Management. The ITIL Intermediate certifications are divided into two categories – Service Lifecycle and Service Capability. Some may wish to concentrate on one set of modules, but you can choose to select modules from both the Service Lifecycle and Service Capability streams in order to combine management and technical knowledge. It is recommended that you have prior exposure to basic concepts in IT and at least two years’ professional experience working in IT Service Management before undertaking any of the ITIL Intermediary modules.
|What is the exam registration fee?||275 USD|
|What is the format of the exam?||Multiple choice|
|How many questions are asked in the exam?||The exam contains 8 questions.|
|What is the duration of the exam?||90 minutes|
|What is the passing score?||70%
(on a scale of 0-40)
|What are the career opportunities after passing this exam?||