Microsoft Office Outlook 2013

(77-423)/ISBN:978-1-61691-450-9

This course includes
Lessons
TestPrep

We have an updated version of this course, please check out the Microsoft Outlook 2019 course!

Kick start your prep for the MOS 77-423 exam with the Microsoft Office Outlook 2013 course. The Microsoft Outlook certification course focuses on objectives covered in the MOS 77-423 exam and provides skills in managing the Outlook environment, creating and formatting item content; managing email messages, contacts, and calendar objects; and working with tasks, notes, and journal entries. The Microsoft MOS 77-423 exam guide teaches candidates about the technologies of Microsoft Outlook 2013 along with the concepts required for the exam.

Here's what you will get

The Microsoft Office Specialist: Outlook 2013 certification is an industry-recognized credential. The certification is targeted at professionals who are involved in creating business deliverables with Microsoft Office Outlook 2013 and might have experience with previous versions of Microsoft Office Outlook. The Microsoft MOS 77-423 exam is an upgrade version of the Microsoft Outlook 2010 exam.

Lessons

19+ Lessons | 99+ Exercises | 78+ Quizzes | 95+ Flashcards | 95+ Glossary of terms

TestPrep

15+ Pre Assessment Questions | 2+ Full Length Tests | 40+ Post Assessment Questions | 80+ Practice Test Questions

Video Lessons

144+ Videos | 10:30+ Hours

Here's what you will learn

Download Course Outline

Lessons 1: Getting Started With Outlook 2013

  • TOPIC A: Navigate the Outlook Interface
  • TOPIC B: Perform Basic Email Functions
  • TOPIC C: Use Outlook Help
  • Summary

Lessons 2: Composing Messages

  • TOPIC A: Create an Email Message
  • TOPIC B: Check Spelling and Grammar
  • TOPIC C: Format Message Content
  • TOPIC D: Attach Files and Items
  • TOPIC E: Enhance an Email Message
  • TOPIC F: Manage Automatic Message Content
  • Summary

Lessons 3: Reading and Responding to Messages

  • TOPIC A: Customize Reading Options
  • TOPIC B: Work with Attachments
  • TOPIC C: Manage Your Message Responses
  • Summary

Lessons 4: Managing Your Messages

  • TOPIC A: Manage Messages Using Tags, Flags, and Commands
  • TOPIC B: Organize Messages Using Folders
  • Summary

Lessons 5: Managing Your Calendar

  • TOPIC A: View the Calendar
  • TOPIC B: Manage Appointments
  • TOPIC C: Manage Meetings
  • TOPIC D: Print Your Calendar
  • Summary

Lessons 6: Managing Your Contacts

  • TOPIC A: Create and Update Contacts
  • TOPIC B: View and Organize Contacts
  • Summary

Lessons 7: Working With Tasks and Notes

  • TOPIC A: Manage Tasks
  • TOPIC B: Manage Notes
  • Summary

Lessons 8: Customizing the Outlook Environment

  • TOPIC A: Customize the Outlook Interface
  • TOPIC B: Create and Manage Quick Steps
  • Summary

Lessons 9: Configure Advanced Message Options

  • TOPIC A: Insert Advanced Characters and Objects
  • TOPIC B: Modify Message Settings, Properties, and Options
  • Topic C: Use Automatic Replies
  • Summary

Lessons 10: Advanced Message Management

  • TOPIC A: Sort Messages
  • TOPIC B: Filter Messages
  • TOPIC C: Organize Messages
  • TOPIC D: Search Messages
  • TOPIC E: Manage Junk Mail
  • TOPIC F: Manage Your Mailbox
  • Summary

Lessons 11: Advanced Calendar Management

  • TOPIC A: Manage Advanced Calendar Options
  • TOPIC B: Manage Additional Calendars
  • TOPIC C: Manage Meeting Responses
  • Summary

Lessons 12: Advanced Contact Management

  • TOPIC A: Edit an Electronic Business Card
  • TOPIC B: Manage Advanced Contacts Options
  • TOPIC C: Forward Contacts
  • TOPIC D: Export Contacts
  • Summary

Lessons 13: Managing Activities by Using Tasks and Journal Entries

  • TOPIC A: Assign and Manage Tasks
  • TOPIC B: Record and Modify Journal Entries
  • Summary

Lessons 14: Sharing Workspaces with Others

  • TOPIC A: Delegate Access to Mail Folders
  • TOPIC B: Share Your Calendar
  • TOPIC C: Share Your Contacts
  • Summary

Lessons 15: Managing Outlook Data Files

  • TOPIC A: Back Up Outlook Items
  • TOPIC B: Change Data File Settings
  • Summary

Appendix A: Microsoft Office Outlook 2013 Exam 77-423

Appendix B: Configuring Email Message Security Settings

  • TOPIC A: Configure Email Message Security Settings

Appendix C: Microsoft Outlook 2013 Common Keyboard Shortcuts

Appendix D

  • Video Tutorials

Exam FAQs

There are no technical prerequisites for the certification exam.

USD 100

The exam consists of performance based questions and is conducted in a live or simulated environment. 

The exam contains 40-60 questions.

90 minutes

The passing score varies from exam to exam and is provided on the score report.

Microsoft Office Specialist (MOS) exam retake policy

  1. If a candidate does not achieve a passing score on an exam the first time, the candidate must wait 24 hours before retaking the exam.
  2. If a candidate does not achieve a passing score the second time, the candidate must wait 2 days (48 hours) before retaking the exam a third time.
  3. A two-day waiting period will be imposed between each subsequent exam retake.
  4. There is no annual limit on the number of attempts on the same exam.
  5. If a candidate achieves a passing score on an Office exam, the candidate may take it again.

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